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The original item was published from 7/9/2020 11:05:00 AM to 7/9/2020 11:07:16 AM.

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Franklin Homepage Events

Posted on: June 20, 2020

[ARCHIVED] Stop and Learn How to Use Our New Service, Holds-2-Go

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Holds 2 Go

 

Who can use the service?  

WCPL patrons in good standing who have received a hold notification
 
When is the service available? 

 Franklin, Fairview, and Nolensville: Monday-Saturday 9am-10am
 
Bethesda and Leiper’s Fork: Tuesday-Friday 10am-11am and Saturday 9am-10am
 
College Grove: Monday-Friday 9am-5pm  
 
How do I use this service?  

  1. Place holds online anytime or over the phone during business hours. 
  2. Look for your hold notification alert via email, text message, or phone call. 
  3. Come to the holding library the following morning during the Holds-2-Go hour. 
  4. Remain in your vehicle at the entrance. 
  5. A staff member will use your library card or your ID to retrieve your holds. 

We will check your items out to you and bring them to your car.
 
What about returns and fines?  

ALL returns can be placed in the outside book drop. If you owe more than $3 in fines, you’ll be unable to use the service. Please call (615)595-1277 to arrange for the return of oversized items or to make payment arrangements.
 
When can I come inside*?

 Franklin, Fairview, and Nolensville: Monday-Friday 10am-6pm and Saturday 10am-1pm
 
Bethesda and Leiper’s Fork: Tuesday-Friday 11am-6pm and Saturday 10am-1pm
 
* Library entry requires the following:  

  • A quick no-touch temperature scan
  • Verbally answering the 5 Tennessee Pledge health screening questions  
  •   Sign in for contact tracing purposes. Verbally answering the 5 Tennessee Pledge health screening questions
     

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