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The original item was published from 9/19/2020 7:44:00 AM to 9/19/2020 11:29:19 AM.

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Franklin Homepage Events

Posted on: July 29, 2020

[ARCHIVED] WCPLS Facilities Operations Updates as of September 19

Book Reader with face mask

The Williamson County Public Library System is open for limited hours due to the Covid-19 pandemic.

 Our College Grove Branch will not reopen and only offer Holds-2-Go.  

Holds-2-Go curbside service  has been implemented at all Library Branches. It is offered at the Main Library in Franklin, Fairview and Nolensville from 9-10, Monday to Saturday. Bethesda and Leiper’s Fork Branches offer it from 10-11, Tuesday to Friday, and  9-10 on Saturdays.   

Patrons may enter the Main Library in Franklin Monday-Friday from 10-6 and on Saturday from 10-1.  All other Branches are back to their normal hours of operation.

All patrons will have their temperatures checked with a touchless thermometer and be asked five health questions before they can enter their Library Branch.  Patrons will be required to sign-in with contact tracing information before entering facilities.  

 Face masks are required in all county facilities.  We have a free supply of the TN mask, should you need or have left yours elsewhere.  

Patronage at the Main Library will be limited to 75 people per hour to ensure the ability to physically distance while inside.  Some areas of the Main Library will have a smaller occupancy level due to the size of the space. 

Library patrons will have access to all public areas of the facility excluding the meeting room and Williamson Room.  It is recommended that visitors look online for their materials so they can quickly locate and borrow them.  Visits should be limited to one hour or less so that others may enter the facility.

Other changes include:

*Patrons will exit via the Main Library Entrance and must enter via the Meeting Room to be screened by staff prior to their visit.

*Directional signage for moving about the Library is posted on shelves and other areas.

*Library personnel are wearing face masks and face shields or masks.   Library personnel are also working behind plexiglass shields while  working at service desks. 

*6 foot distance markers are on the floor at the service desks.

*Staff will look up materials and provide call numbers for the public. Patrons may look for the books themselves or stay at the service while staff retrieve the materials.

*6-8 computers are available for 1 hour increments on the second floor.  

*There will be a cleaning of high touch areas every two hours.

*Seating has been reduced to allow for social distancing.

*Suspension of face to face services such as story times, exam proctoring, notary service, and one-on-one assistance at the computers.  Please visit the website to see what services have moved online at 

*The train table in the Children’s Department and other interactive activities have been stored away for the time being.

*AWE stations in the Children’s Department will be unavailable. 

*Food and drink are not allowed in the facility anywhere.

*ALL Returned items must be deposited in the outside book drop. *Patrons can call 615-595-1277 to make an appointment to facilitate the return of items that cannot be put in the book drop.  

*Water fountains are unavailable.

All materials will be available on Library shelves and patrons should take appropriate precautions in handling items.  Materials that are handled and not borrowed are to be left out for staff to pick up. Returned Library items and picked up materials will be quarantined for three days prior to their return to the shelf.  

Magazines and newspapers are quarantined for 24 hours after each use.  It is recommended that patrons use gloves in handling those items as we cannot guarantee no prior use due to the open shelving. The Library does not have gloves to provide.  Patrons looking for magazines with no risk can utilize the free Flipster app and the Tennessee READS apps, Overdrive and Libby.  Flipster and READS can also be enjoyed on a computer.

Please visit our website for up-to-date information. The Williamson County Public Library System will continue to expand digital offerings such as virtual Facetime Live Story Times and digital Reference appointments.  Updates are also available by subscribing to your Branch’s online newsletter,, and by following WCPLtn on Twitter and Facebook.  Further announcements regarding changes of hours and in services will be made via these channels.


9.19.2020 changed patronage from 50 to 75. Took out reference to Williamson County Executive Order 54. Replaced with county facility mask requirement. Branch hours updated.

7.13.2020 to include information and a link to the Williamson County Executive order requiring facemasks

6.26.2020 to include  Saturday hours and Bethesda and Leiper’s Fork hours changes.

6.17.2020 to reflect changes regarding public computer access and quarantining of newspapers and magazines

6.15.2020 to reflect changing of hours, Library2Go status, and face mask changes.

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