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The original item was published from 10/13/2020 10:40:00 AM to 10/13/2020 10:40:40 AM.

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Franklin Homepage News

Posted on: July 29, 2020

[ARCHIVED] WCPLS Facilities Operations Updates as of October 13

Book Reader with face mask

The Williamson County Public Library System is open for limited hours due to the Covid-19 pandemic.

 Our College Grove Branch will not reopen and only offer Holds-2-Go.  

Holds-2-Go curbside service  is available at all Library Branches. It is offered at the Main Library in Franklin, Fairview and Nolensville from 9-10, Monday to Saturday. Bethesda and Leiper’s Fork Branches offer curbside service from 10-11, Tuesday to Friday, and  9-10 on Saturdays.   

Patrons may enter the Main Library in Franklin Monday-Friday from 10-6 and on Saturday from 10-5:30.  All other Branches except College Grove are open pre-pandemic hours of operation.

All visitor temperatures are checked with a touchless thermometer and they must answer five covid/health questions before they can enter their Library Branch.  

 Face masks are required in all county facilities (see fourth paragraph).  We have a free TN masks, should you need one.  

Patronage at the Main Library is limited to 75 people per hour to ensure the ability to physically distance inside the Library.  Some areas of the Main Library have a smaller occupancy level due to the size of the space. 

Library patrons have access to all public areas of the facility excluding the Meeting Room, Activity Room and Learning Center.  These areas are in use by the Library for quarantining materials and furniture storage. Visitors should look online for their materials so they can quickly locate and borrow them.  Visits are to be limited to one hour or less so that others may enter the facility.

Other changes include:

*Patrons must enter via the Meeting Room to be screened by staff prior to their visit. Masks are required for entry. "Wearing of a face covering will continue to be required in all County-owned buildings, and the Tennessee Supreme Court’s orders will continue to apply to wearing of face coverings in buildings where court is conducted. " - County Mayors Press Release, August 29

*Patrons exit via the former Main Library Entrance.

*Meeting rooms are currently being used by the Library and not available for bookings.

*Directional signage for moving about the Library is posted on shelves and other areas.

*Library personnel are wearing face masks or face shields or masks.   Library personnel are also working behind plexiglass shields while  working at service desks. 

*6 foot distance markers are on the floor at the service desks and the screening room.

*Staff will look up materials and provide call numbers for the public. Patrons may look for the books themselves or stay at the service while staff retrieve the materials.

*6-8 computers are available for 1 hour increments on the second floor.  

*There is  a cleaning of high touch areas every two hours.

*Seating is reduced to allow for social distancing.

*Suspension of face to face services such as story times, exam proctoring, notary service, and one-on-one assistance at the computers.  Please visit the website to see what services have moved online at 

*The train table in the Children’s Department and other interactive activities are stored away..

*AWE stations in the Children’s Department are  unavailable. 

*Food and drink are not allowed in the facility.

* Returned items are to be deposited in the outside book drop. 

*Water fountains are unavailable.

All materials are available on Library shelves after a 3 day quarantine and patrons should take appropriate precautions in handling items.  Materials that are handled and not borrowed are to be left out for staff to pick up and quarantine. 

Magazines and newspapers are quarantined for 24 hours after each use.  Patrons should use gloves in handling those items as we cannot guarantee no prior use due to the open shelving. The Library does not have gloves to provide.  Patrons looking for magazines with no risk can utilize the free Flipster app and the Tennessee READS apps, Overdrive and Libby.  Flipster and READS can also be enjoyed on a computer.

The Williamson County Public Library System will continue to expand digital offerings such as virtual Facetime Live Story Times, online programming and digital Reference appointments.  Updates are also available by subscribing to your Branch’s online newsletter,, and by following WCPLtn on Twitter and Facebook.  Further announcements regarding changes of hours and in services will be made via these channels.


10.13.2020 to reflect changes to Saturday hours and add information regarding masks in County facilities. Slight edits that did not change the main message such as "will be" to "is".

10.8.2020 to reflect changes to Saturday hours, and information about the meeting room. Slight edits that did not change the main message such as "will be" to "is".

9.19.2020 changed patronage from 50 to 75. Took out reference to Williamson County Executive Order 54. Replaced with county facility mask requirement. Branch hours updated. Upcoming change to Main Library hours on Saturdays noted.

7.13.2020 to include information and a link to the Williamson County Executive order requiring face masks.

6.26.2020 to include  Saturday hours and Bethesda and Leiper’s Fork hours changes.

6.17.2020 to reflect changes regarding public computer access and quarantining of newspapers and magazines.

6.15.2020 to reflect changing of hours, Library2Go status, and face mask changes.

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