Call our Circulation Department at 615-595-1277 and press 1. You will be asked to verify your personal information and then be able to continue with your access to our Library’s online services such as Hoopla and READS.
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Your default personal identification number aka PIN is the last four digits of your Library card number located just below the barcode on your Library card. Once you have logged it, we recommend changing it to a number known only to you. Should you forget what your pin is, please contact us at 615-595-1243 about resetting your PIN.
To change your PIN, log in to your Library account on our website using the MY ACCOUNT button in the upper left corner of the photo of the Main Library. Once you are logged in, there is a menu of buttons on the left of your screen. Click CHANGE MY PASSWORD. You can then change it to a minimum of 4 numerals.
Please bear in mind that Library staff cannot tell you what your PIN or password is. Once you change it, your PIN is encrypted. Library staff will revert it back to the last 4 digits of your Library card upon request. You can then change it yourself via your account options the Library website.
Only Library patrons may suggest titles for the Library collection. Please click the blue My Library Account button on the home page and log in to your Library account. There are a series of buttons on the left of your account page. Click the Your Purchase Suggestions button (third from the bottom) and there you will find an option for making a New purchase suggestion.