Frequently Asked Questions

Your default personal identification number (PIN) is the last four digits of your Library card number located just below the barcode on your Library card.  Once you have logged in, we recommend changing it to a number known only to you.  

Forget what your pin is? Contact us at 615-595-1277 and we will reset it for you.

To change your PIN, log in to your Library account on our website using the MY ACCOUNT button in the upper left corner of the photo of the Main Library. Once you are logged in, there is a menu of buttons on the left of your screen. Click CHANGE MY PASSWORD.  You can then change it to a minimum of 4 numerals.  

Library staff cannot tell you what your PIN or password is.  Once you change it, your PIN is encrypted.  Library staff will revert it back to the last 4 digits of your Library card upon request. You can then change it yourself via your account options on the Library website.

Only Library patrons may suggest titles for the Library collection. You will find a link to request materials for purchase at the bottom of your search results or while logged in to your account, you may click the link materials request to fill out the form.

Please note, the library may not be able to purchase all suggestions, You will be notified if the item is available for purchase.

Call our Circulation Department at 615-595-1277 and press 1.  You will be asked to verify your personal information then you will be able to continue with your access to our Library’s online services such as Hoopla and READS. 

You can borrow 40 items per card within the following limits: 

• 10 books per subject 
• 10 audio (cds & mp3s combined) 
• 10 dvds for two weeks checkout with .50 per day per DVD late fee 
• multi-disc dvd sets with 4 or more discs have a 3 week checkout
• 1 Lucky Day book per library account

You can borrow 10 DVDs for two week.  DVDS .50 per day per DVD late fee.

Multi-disc DVD sets with 4 or more discs have a 3-week checkout and the same per day per title late fee. If any disc in the set is damaged, a replacement cost for the entire set may be assessed on your account if individual disc replacements are not available to us.

Library patrons may borrow 10 audio (cds & mp3s combined) 

Library patrons can borrow 40 books with a 10 book limit per subject.