Show All Answers
Your driver's license is sufficient if it has your current address on it. If not, then an additional document such as an utility bill, a piece of postmarked mail with your name on it, or a similar official document will be required in addition to your driver's license.
You can get a Library card starting at age 4 years old.
No, under certain circumstances you may not have to be a resident to receive limited Library services. There are a few options:
Each library sets their own parameters for these programs as well as sharing resources and most are restricted by database licenses from offering access to their online resources. Any materials borrowed from another library must be returned to that loaning library to avoid late fees and other fines. We cannot check in non-Williamson County materials.
To learn more, contact the Circulation Department at 615-595-1277.
Please visit our Book Groups webpage to learn about the meetings at the Main Library in Franklin and our Branches throughout Williamson County.
Computers are on the second floor in the Reference department.
Yes, all Library computers are free to use by Library account cardholders. Computer access requires a Library card account in good standing.
Yes, computer guest passes are available on the first floor at the Circulation Department. You will be asked for a photo id like a driver's license. Computer guest passes are free for 30 days then expire and can be updated for $5.00 per month.
No, we have no Apple computers.
Yes, we have a black and white, monochrome, printer and printouts cost 10 cents per page. We also have a color printer and printouts are $1.00 per page.
No. The printers only communicate with the Library computers.
We recommend sending documents to your online email account first. You can then use a Library computer to pull up the documents and print.
Effective September 4, 2019, OverDrive ended the ability to download audiobooks to Mac computers. The previous software OverDrive for Mac is no longer be available for download. Mac users cannot view the option to download audiobooks from the OverDrive website. Mac users will see the option to stream audiobook titles in their web browser. Learn more.
If downloading audio to your Mac is your preference, try our audiobook collection RBdigital, which allows you to download via the RBdigital Media Manager for Mac. Downloaded titles may be listened to on your Mac or transferred to an MP3 player. Learn more about RBdigital.
UPDATE 9.30.2019: Overdrive apologizes and is working to fix it! https://company.overdrive.com/2019/09/25/important-update-on-the-overdrive-desktop-app-for-mac/
Four items may be borrowed from Hoopla with your Library card as of September 2019.
We ran an introductory promotion which allowed patrons to download eight items. Popularity has increased so we have returned to the initial amount loaned per patron. We also did an analysis of the database usage and found that the majority of users were downloading four items or less.
All patrons receive a printed due date slip at the time of Checkout.
Due dates are also visible online at the library website by logging into the user account via the My Library Account feature.
Library patrons may also opt in to receive email and text messaging courtesy notices.
The library provides a 24-hour grace period from the due date for all items.
Borrowers are responsible for paying the replacement cost of damaged or lost materials. If the retail price of an item is less than $25.00, circulation staff may adjust the replacement cost. A processing fee of $5.00 is assessed on all Library materials. A receipt will be issued to the borrower at the time the Library receives full payment for all amounts owed.
Materials not been returned by the due date are considered overdue. Patrons are sent two notices on overdue materials. The final notice will be a bill for the replacement cost. All library privileges are suspended when the final notice is sent to a patron. This prohibits borrowing materials or using library services.
Books must be returned and the full balance of the fines paid OR the replacement price for the items must be paid to reinstate library privileges.
Refunds made for lost items are not refundable under any circumstances.
The library reserves the right to accept or not accept replacement materials with the same title and ISBN, plus a $5.00 processing fee.
Book Club editions will not be accepted.
New paperback replacements for required reading titles may be accepted regardless of publisher or year of publication.
If the ISBN number does not match Branch Heads, Main Circulation Supervisor, or Main library management reserve the right to accept or not accept the item.
Payment for lost or damaged items must be paid in full. Partial payment will not be accepted for lost or damaged items.
Patrons with any outstanding balances on their library card account over the amount of $3.00 will be blocked from checking out additional materials, from using the Library computers, and from accessing any online Library services.
Fines are charged only for the days the owning library is open.
Currently the Library System is cash or check only. The Library will not accept a bill larger than $20 to pay fines or fees. The Library does not accept payment in pennies.
Regular loan books $.20 per day up to $5.00 limit per item, unless the book is lost or damaged.
DVD and Blue Ray disks-$1.00 per day up to a $10.00 limit per item, unless the videos and DVDs are lost or damaged.
Audio books in all formats, and software- $.20 per day up to a $5.00 limit per item, unless a CD or MP3 disk is lost or damaged.
Hotspots, eReaders and Launch Pads - -$1.00 per day up to a $10.00 limit per item, unless the device is lost or damaged.
Material replacement cost by additional item :
1. CD storage cases (DVD and MP3) - $1.00 per item.2. DVD security cases - $1.50 per item3. DVD security case clip - $.50 per item.4. VHS storage cases - $1.00 per item5. Audio book CD and cassette cases - $4.50 per item6. Juvenile audio cassette bags - $4.00 per item7. Audio book CDs, if replaceable - $10.00 per cd8. Item Barcodes - $.50 per.9. TLC Patron Barcode - $.50 (WCPL’s barcode on another library’s card)10. DVD / VHS case artwork - $1.50 per item
Here are the two steps:
Once you have confirmed that you want the newsletter, you will receive our weekly events at the Main Library, special invitations to unique events usually requiring a registration, plus Library news and announcements. The subscription can be canceled at any time. The Library typically sends 1-5 emails a week depending on the activity level at the Main Library. Branch Libraries news is monthly with occasional announcements and invitations.
We have several outlets. Articles and events are submitted to our local papers including the Tennessean, Williamson Herald and Williamson Source. We have a Facebook page and Twitter account for @wcpltn. We send out email news and newsletters. Library news is also promoted on our WC-TV show, Not Just Books which is available on Youtube. Fliers and handouts are frequently available at the Information Desk on the first floor. Calendars and brochures are available at the Reference Desk , Teen Desk, and Children's Desk, respectively, for program and news for specific age groups. Events are also posted on this website in the calendars.
Your default personal identification number aka PIN is the last four digits of your Library card number located just below the barcode on your Library card. Once you have logged it, we recommend changing it to a number known only to you. Should you forget what your pin is, please contact us at 615-595-1243 about resetting your PIN.
To change your PIN, log in to your Library account on our website using the MY ACCOUNT button in the upper left corner of the photo of the Main Library. Once you are logged in, there is a menu of buttons on the left of your screen. Click CHANGE MY PASSWORD. You can then change it to a minimum of 4 numerals.
Please bear in mind that Library staff cannot tell you what your PIN or password is. Once you change it, your PIN is encrypted. Library staff will revert it back to the last 4 digits of your Library card upon request. You can then change it yourself via your account options the Library website.
Only Library patrons may suggest titles for the Library collection. Please click the blue My Library Account button on the home page and log in to your Library account. There are a series of buttons on the left of your account page. Click the Your Purchase Suggestions button (third from the bottom) and there you will find an option for making a New purchase suggestion.
The Library has two free publishing options on our website.
Social Media Policy
The mission of the Williamson County Public Library is to meet the diverse recreational, educational, and informational needs of the Williamson County community. The Williamson County Public Library, with the approval of its Board of Directors, may establish a presence in social media networks in order to reach out to the community and promote the Library’s services and events.
Social media networks are defined as any web application, site or account created and maintained by the Williamson County Public Library on the internet which enables Library staff and Library users to share opinions and information about Library related subjects or issues. The Williamson County Public Library recognizes and respects differences in opinion.
The Williamson County Public Library currently maintains an online presence on Twitter and Facebook. Information shared by Williamson County Public Library may be repeated elsewhere online at sites or pages which are neither created nor maintained by the Williamson County Public Library. The Library is not responsible for the content on other sites or pages. The Library reserves the right to remove or block any user from its online social media websites for violation of the Comment Moderation section of this policy without notification to the user.
The Library does not endorse any information, opinions, services, graphics or advertisements available online.
Post responsibly. Do not post comments or items that are off topic, defamatory, obscene, abusive, and threatening or an invasion of privacy. The following will be removed by Williamson County Public Library account administrators without notice:
Obscene or racist content
Personal attacks, insults, or threatening language
Potentially libelous statements
Private, personal information published with or without consent
Comments totally unrelated to the content of the forum
Hyperlinks to material that are not directly related to the discussion
Commercial promotions or spam
Organized political activity
The Williamson County Public Library reserves the right to remove any online messages or postings that it deems, in its sole discretion, to be in violation of copyright, trademark right or other intellectual property right of any third party, or otherwise inappropriate. Notwithstanding the foregoing, Williamson County Public Library is not obligated to take any such actions, and will not be responsible or liable for content posted by any subscriber in any online services utilized.
The use of the Library’s social media networks in any manner or for any reason is at the personal risk of the user, and the Williamson County Public Library and Williamson County, Tennessee are not responsible for any information entered by the user including, but not limited to, name, address, telephone number, facsimile number, credit card information, personal identification information and the like. The Williamson County Public Library and Williamson County, Tennessee cannot guarantee the privacy of any information entered by the user. Use of the Library’s social media networks for any reason is at the sole risk of the user.
By choosing to comment or to interact on the Library Social Media pages you agree to comply with the terms of this Policy.
The Main Library can be found on Pinterest, Facebook, Twitter, and Wordpress @wcpltn. The Children’s Department and Special Collections Departments have their own Facebook pages. Each Branch has a Facebook page and a few have Twitter accounts. The Teen Department at the Main Library has an Instagram account.